Last updated 18/04/2023

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This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Wix.com, Instagram.com, Facebook.com, Etsy.com, Notonthehighstreet.com, Google.com, outlook.com or their related sites and services.

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WHAT PERSONAL INFORMATION WE COLLECT?

• When you purchase something from my online stores, as part of the buying and selling process I will collect the personal information you give me such as your name and address. This information is used to process your order and for tax purposes only.

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WHY DO YOU HOLD MY PERSONAL DATA?

• I hold/use your personal data for the purpose of fulfilling your order, settle disputes or to provided you with customer support.

• By law I am also required to store data for tax purposes, this information will be destroyed after 7 years.

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HOW DO YOU GET MY CONSENT? 

• When you provide me with personal information to place an order or arrange for a delivery or return a purchase, you consent to me collecting this data and using it for that specific reason only.

• If I need to use your personal information for a secondary reason, I will ask you directly for your expressed consent. E.G. Customer reviews, Lost mail claims forms.

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HOW DO I WITHDRAW MY CONSENT?

• You may withdraw your consent for me to contact you, use or disclosure of your information, at anytime, by contacting me at                                  cherish-handmade@outlook.com

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HOW SAFE IS MY PERSONAL DATA?​

• All information is stored securely on a password protected hard drive/ securely lock premises and can not be accessed by anyone other than the owner/Suzanne O'Neill of Cherish Handmade.

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DISCLOSURE

• I may disclose your personal information if I am required by law to do so or for tax purposes only.

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services

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THIRD-PARTY SERVICES

• This Privacy Policy does not apply to the practices of third parties that I do not own or control, including any third party services you access through this website. The following links below will provide you with the Privacy Policies of all Third Party services I use and that you could be directed to whilst using my website.

• WIx.com -  Wix’s Terms of Service http://www.wix.com/about/terms-of-use or Privacy Statement http://www.wix.com/about/privacy​​

• Instagram.com - https://help.instagram.com/519522125107875?helpref=page_content

• Facebook.com - https://www.facebook.com/about/privacy/update

• Etsy.com - https://www.etsy.com/uk/legal/privacy/

• Notonthehighstreet.com - https://www.notonthehighstreet.com/about/privacy

• Royalmail.com - https://www.royalmail.com/privacy-notice

• Google.com - https://policies.google.com/privacy/update

• Outlook.com - https://privacy.microsoft.com/en-gb/privacystatement

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CHANGES TO THIS PRIVACY POLICY 

• I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

CONTACT US

• For purposes of EU data protection law, I, CherishHandmade/Suzanne O'Neill, am the "controller" of your personal information. If you have any questions or concerns, you may contact me at cherish-handmade@outlook.com

• Alternately, you may write to me at: Cherish Handmade, 13 Anscot Avenue, Bebington, Wirral, CH63 7QR